Praca w IT - Wsparcie techniczne z holenderskim
dla Atos Global Delivery Center / Kraków
Tagi: helpdesk support customer service dutch
Job Description:
- Work on the 1sth line support – International customer support
- The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress
- The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes – Business hours work
- The position will be located in our office in Cracow.
Job Requirements:
- Fluent Dutch and communicative English
- Knowledge of Windows, MS Office
- Computers skills
- Teamwork skills
- Responsibility
- Communication skills
- The accuracy and commitment to work
- The ability to act swiftly and make decisions
- Good organization of work
We offer:
· work in international environment,
· a competitive salary package,
· private medical care,
· life and disability insurance.
· Interesting trainings and professional development courses also available
· Referral bonus
· MyBenefit System
Jeżeli ta oferta pracy nie jest zgodna z regulaminem, powiadom nas!
Poleć znajomemu
Wyświetlona: 4706 razy