Windows Endpoint Analyst

praca it: etat dla Cyclad / Zabierzów

Tagi: SCCM PowerShell Windows

Cyclad is an international consulting company specializing in outsourcing and recruitment for the worldwide leaders in technology sector. We operate in 5 countries across 3 continents. We think and act globally and that is why our employees get so many development opportunities. Join our team!

For our Client, leading international supplier of packaging solutions for the beverage industry we are seeking for the aforementioned specialist.

Job specification:
• Monitor group incident and request queues, alert notices and other work request streams for new notifications
• Complete support incidents and change requests within pre-defined service level agreements
• Regularly communicate status of incidents and requests with customers and key stakeholders
• Maintain updated documentation of all in-progress and completed requests
• Appropriately escalate incidents and requests using pre-defined processes when required
• Provide first and second level support and maintenance of the Windows Server environment and all related technologies, including virtualization, hardware, software, printers and storage
• Serve as the first line of escalation support for domain technology issues
• Provide on-call support on a rotating basis
• Identify, diagnose and correct problems related to the operating system, software, utilities and hardware
• Perform daily system monitoring, verifying the integrity and availability endpoint management infrastructure, systems and key processes, reviewing system and application logs, and verifying completion of scheduled deployments and updates
• Install, configure and maintain operating system software and third-party software utilities for hardware systems within company operational guidelines and
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
• Identify opportunities for process improvement

Requirements:
• 4+ years of experience in similar work in large corporate environments
• Competency with enterprise-level Desktop Management Application such as System Center Configuration Manager (SCCM) and strong scripting competency using PowerShell
• Experience with enterprise-level software update management and patching
• Advanced knowledge of Windows-based server and workstation operating systems
• Strong understanding of network fundamentals
• Familiarity with RF Device (Windows CE, Symbol, Intermec) and VMware (Host/Guests/Storage)
• Fluent English
• Strong verbal and communication skills
• Ability to work to tight deadlines

We offer:
• Stable and secure role in corporate IT service delivery model
• Multinational environment based on integrity, respect, accountability and excellence
• Mid-size team (30 specialists) in a comfortable and relaxed working environment
• Comprehensive training with numerous learning and development opportunities
• Package of benefits including relocation package for candidates outside of Cracow



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Opublikowana 2017-02-27
Wyświetlona: 1293 razy